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Quality Objectives

  1. Fulfillment of business actor satisfaction with a minimum satisfaction level of 3.5 on a scale of 4 and complaints related to impartial management and non-discriminatory conditions of 0 (zero).
  2. Fulfillment of product halal inspection and/or testing activities in accordance with the SLA (Service Level Agreement) set by BPJPH.
  3. Fulfillment of all halal auditors who have BNSP competency according to the scope of product halal inspection.
  4. Increasing competent laboratory personnel and human resources in the sharia sector.
  5. Business actors are served with a wider area reach and scope of inspection.